TECHNICAL SUPPORT FAQS

Technical Support FAQs

🧱 I’m facing trouble placing an order. What should I do?

Clear your browser cache, try incognito mode, or use a different browser/device. If the problem continues, contact support with a screenshot.

📱 App is crashing or not loading. How do I fix it?

Ensure you're using the latest version of our app. Try reinstalling it or restart your phone. Still stuck? Reach out to us via WhatsApp.

🚫 Payment button not working?

Please wait a moment and retry. If it persists, try using a different payment method or device. You can also opt for Cash on Delivery if available.

🔐 Is your website secure for transactions?

Yes, 199Kart uses HTTPS encryption and trusted payment gateways like Razorpay and PhonePe to keep your data safe and secure.

🛠 Something else isn’t working. How can I report a bug?

You can report a bug here or contact our support team directly. We’ll fix it ASAP.