Shipping & Delivery Policy

Welcome to 199kart.com. We are committed to delivering your purchases with efficiency and care. Please review our Shipping & Delivery Policy to understand our processes, timelines, and any associated costs.

1. Shipping Locations:

We currently offer shipping services across India. Our logistics partners ensure that your orders reach you, regardless of whether you’re in a metro city or a remote area.

2. Order Processing Time:

  • Processing Time: All orders are processed within 1-2 business days after receiving the order confirmation. Business days are Monday to Friday, excluding public holidays.
  • Order Confirmation: Once your order is confirmed, you will receive an email with your order details and tracking information.

3. Shipping Methods and Delivery Timeframes:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-4 business days, available for an additional charge.
  • Delivery times may vary based on your location and the selected shipping method. We aim to provide you with the most accurate delivery estimates at checkout.

4. Shipping Charges:

Shipping costs are calculated based on the delivery location, weight of the order, and selected shipping method. The exact shipping charge will be displayed at checkout before you complete your purchase.

5. Tracking Your Order:

Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number on our shipping partner’s website to monitor the status of your delivery.

6. Delivery Issues:

  • Failed Delivery Attempts: If the delivery is unsuccessful due to incorrect address, recipient unavailability, or other reasons, the courier service may attempt redelivery. Please ensure your contact information is up-to-date.
  • Order Not Received: If you do not receive your order within the estimated delivery timeframe, please contact our customer service team at support@199kart.com or call us at +91-9618995278.

7. Address Accuracy:

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or delivery issues arising from incorrect or incomplete address details.

8. Delivery Policy Exclusions:

Certain remote areas may have restricted delivery services. In such cases, we will notify you promptly and provide alternative options if available.

9. International Shipping:

Currently, 199kart.com only supports shipping within India. We do not offer international shipping at this time.

10. Order Cancellation and Changes:

  • Order Cancellation: You can request to cancel your order within 24 hours of placing it. After this period, we begin processing and shipping your order.
  • Order Changes: If you need to modify your order, please contact us immediately. Changes are subject to availability and may not be possible once the order has been processed.

11. Customer Support:

For any inquiries or issues related to shipping and delivery, please contact our customer support team:

  • Email: support@199kart.com
  • WhatsApp: +91-9618995278
  • Working Hours: Monday to Friday, 10:00 AM to 6:00 PM IST.

12. Policy Updates:

We may change the content of this Shipping & Delivery Policy at any time without prior notice. Customers are encouraged to review this policy regularly to stay informed about our shipping practices.

Thank you for shopping with 199kart.com. We appreciate your trust and look forward to serving you!